Contact us
Last updated: 22 October 2026
Some business details are still being added: legal name, type of business, registered address, support phone number, city for jurisdiction, Grievance Officer’s name, Grievance Officer’s email. They will be filled in before BatchConnect takes any payment.
We reply to every message within 2 working days.
- Legal name
- [legal name: to be added]
- Brand
- BatchConnect
- Registered address
- [registered address: to be added]
- support@batchconnect.in
- Phone
- [support phone: to be added]
- Hours
- Monday to Saturday, 10 am to 6 pm IST
Write to us about
- Trouble verifying, for example a rejected ID card.
- A mentorship booking, payment or refund.
- A member or a post that breaks our rules. You can also report it from inside the app.
- Your data: seeing it, correcting it or deleting it (most of this you can do yourself on your Profile page).
- Anything that looks broken.
Grievance Officer
For a complaint about content, a member, a payment or how we handle your personal data, write to our Grievance Officer, appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.
- Name
- [name: to be added]
- Designation
- Grievance Officer
- support@batchconnect.in
- Address
- [address: to be added]
We acknowledge every complaint within 24 hours and resolve it within 15 days. Please include your registered email, what happened, and links or screenshots if you have them. You get a reference number with our acknowledgement.