Terms of Use
Last updated: 22 October 2026
These terms are an agreement between you and [legal name: to be added], which runs BatchConnect (“we”, “us”). By creating a profile you accept them, together with our Privacy Policy and Refund & Cancellation Policy. If you do not agree, please do not use BatchConnect.
Who can join
- You must be 18 or older and a current student or alumnus of a college listed in the app.
- You verify with your college email, or with your college ID or alumni card, which an administrator checks.
- One account per person, in your own name. Using someone else's identity or a forged document gets the account removed and may be reported to the authorities.
- Keep your details accurate, especially your company and designation, and keep your login codes to yourself.
What BatchConnect is, and is not
BatchConnect connects verified members. We are an intermediary under the Information Technology Act, 2000 for what members post and send, and a marketplace for mentorship sessions that mentors offer. We are not a recruitment agency or an employer, and we do not guarantee a referral, an interview, a job or any outcome. Whether to refer someone is that member's own decision, under their company's rules.
What you must not do
You must not post, upload, send or share anything that:
- belongs to someone else and you have no right to share it;
- is defamatory, obscene, pornographic, paedophilic, or invades another person’s privacy, including their bodily privacy;
- insults or harasses anyone on the basis of gender, or is racially or ethnically objectionable;
- relates to or encourages money laundering or gambling, or is otherwise unlawful;
- is harmful to children;
- infringes a patent, trademark, copyright or other proprietary right;
- deceives or misleads about where a message came from, or knowingly spreads false or misleading information;
- impersonates another person;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with other countries or public order, incites an offence, or insults another nation;
- contains a virus or any code meant to interrupt, destroy or limit any computer resource;
- violates any law in force in India.
And on BatchConnect specifically, you must not:
- ask for or accept money for a referral (mentorship sessions are the only paid service, and only through the app);
- send bulk, repeated or unwanted requests or messages;
- scrape, copy, export or resell member information, or contact members outside the platform with it;
- share anyone's resume, phone number or personal details without their permission;
- use BatchConnect for job advertising, selling products or anything unrelated to its purpose;
- try to get around our security, verification or rate limits.
Reporting and removal
You can report any post, reply or member from within the app, or write to our Grievance Officer. We may remove content or suspend an account that breaks these terms or the law, and we act on lawful orders from courts and government agencies. Where we can, we tell you why. Content showing private areas or sexual acts of a person, or impersonating them, is removed within 24 hours of a complaint.
Paid mentorship sessions
- The mentor is the service provider. When a mentor offers sessions, they confirm that their profile is accurate, that they will attend at the booked time with a working meeting link, that offering sessions does not break their employer's rules, and that they are responsible for tax on their earnings.
- The price is set by the mentor, shown in Indian rupees before you book, and is the full amount you pay. GST is included where it applies.
- Payment is collected by us through our payment partner, Razorpay, and we never see or store your card, UPI or bank details. We keep a platform fee of 15% and pay the rest to the mentor 7 days after the session is marked done, as set out under How mentors get paid.
- Cancellations and refunds follow our Refund & Cancellation Policy, and sessions are delivered as described in our Service Delivery Policy.
- A session is advice and preparation help. It is not a promise of a referral or a job.
Content you upload
You keep ownership of everything you upload. You let us store it and show it to the members you choose, only so the service can work, and you confirm you have the right to share it. The BatchConnect name, design and software belong to us.
Ending your account
You can delete your account at any time from your Profile page; your data is removed as our Privacy Policy describes. We may suspend or close an account that breaks these terms, fakes verification or harms other members.
Our responsibility
We work to keep BatchConnect available, accurate and secure, but it is provided as it is, and we cannot promise it will always be error-free. To the extent the law allows, we are not liable for indirect or consequential losses, such as a job you did not get, and our total liability to you for any claim is limited to the amount you paid us in the 12 months before it. Nothing here limits your rights under the Consumer Protection Act, 2019. You agree to compensate us for losses caused by your breaking these terms or the law.
Changes
We may update these terms. We will change the date above, tell members in the app when a change is significant, and ask you to accept again where needed.
Governing law and disputes
These terms are governed by the laws of India. Please first raise any complaint with our Grievance Officer. Disputes that cannot be settled are subject to the courts at [city: to be added], without affecting your right to approach a consumer commission.
Grievance Officer
- Name
- [name: to be added]
- Designation
- Grievance Officer
- support@batchconnect.in
- Address
- [address: to be added]
We acknowledge every complaint within 24 hours and resolve it within 15 days. Please include your registered email, what happened, and links or screenshots if you have them. You get a reference number with our acknowledgement.